Responsibilities
- Provide legal and strategic guidance to clients on immigration compliance service delivery.
- Monitor and control Remote products and services for immigration compliance.
- Establish, maintain, and strengthen relationships with clients and internal stakeholders.
- Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
- Analyze, prepare, and submit visa/work permit applications.
- Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
- Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
- Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
- Control case statuses by effectively utilizing case management and billing systems.
- Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.
- Be a team player who can work autonomously and take ownership of day-to-day tasks.
- Proactively improve processes through automation and documentation.
Requirements
- Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
- A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
- Ability to thrive in a fast-paced and dynamic work environment
- Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
- Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
- Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
- Must write and speak English fluently (additional languages are a plus)
Nice to Have
- Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
- Experience working remotely and/or asynchronously with minimal oversight is an advantage
- A strong interest in expanding knowledge of global immigration laws, eager to develop expertise
Additional Information
- We’ll keep your information on file for 1 year and be in touch if we see a match in that time.
