MSX International is looking for a Mobile Service Field Specialist to help dealerships enhance customer experience, increase efficiency, and create new revenue streams. In this role, you will guide dealerships through establishing and growing their Mobile Service footprint, directly impacting their competitive advantage.

What You'll Do

Guide dealerships through installation, training, and adoption of their Mobile Service business.
Empower dealerships to confidently leverage Mobile Service to maximize its value.
Listen, analyze feedback, and develop data-driven action plans to improve efficiency and performance.
Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message.
Use Remote Experience tools and data insights to drive utilization and success.
Plan and manage travel across your assigned dealer territory to maximize impact.

What We're Looking For

A home base within your assigned territory and a reliable vehicle (travel up to 80%—driving and flights, with overnights).
Confidence in communicating with all levels of dealership staff.
Experience in customer service, training, or dealership operations.
Comfort with technology, data analysis, and creating clear action plans.
A natural teaching mindset focused on continuous improvement.
2+ years of customer-facing or coaching/training experience.
The ability to stand for extended periods and occasional lifting of equipment during demonstrations.
Passion to make a difference and succeed.

Nice to Have

A college degree or currently working toward one.
Background in teaching, training, or coaching.
Experience working in fast-paced, independent roles where you set the tone for success.
Strong organizational skills and a proactive mindset.

Technical Stack

Remote Experience tools

Team & Environment

You will be part of a collaborative team supporting dealerships across your territory.

Work Mode

This is a field-based role. You will work from your assigned dealer territory, traveling to client locations.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.