BetterHelp is hiring a Medicare/Medicaid Enrollment Specialist

BetterHelp is looking for a Medicare/Medicaid Enrollment Specialist to manage the end-to-end enrollment of designated entities into Medicare and Medicaid programs across all applicable states. This role is responsible for ensuring accurate, compliant, and timely submission of enrollment applications while serving as the primary point of contact with federal and state agencies throughout the enrollment lifecycle.

What You'll Do

• Manage the full enrollment process for Medicare and Medicaid across applicable states, from initial application through approval and effective date confirmation.
• Prepare, complete, and submit all required enrollment applications, attestations, and supporting documentation through CMS, Medicare Administrative Contractors (MACs), and state Medicaid agencies.
• Coordinate with internal stakeholders to gather and validate ownership, organizational, and compliance-related information required for enrollment.
• Ensure all submissions comply with federal and state regulatory requirements and organizational compliance standards.
• Track application status and proactively follow up with CMS, MACs, and state Medicaid agencies to drive timely approvals.
• Respond promptly to requests for additional information or corrections and manage resubmissions as needed.
• Serve as the primary point of contact for all enrollment-related communications, escalating issues and risks when appropriate.
• Maintain accurate and organized records of applications, correspondence, approvals, and effective dates to support audit readiness.
• Complete all work in alignment with organizational timelines, documentation standards, and compliance expectations.

What We're Looking For

• Mid-level data entry and compliance experience.
• 1–2 years of hands-on experience with Medicare and Medicaid enrollment submissions.
• Demonstrated experience completing and submitting enrollment applications through CMS, Medicare Administrative Contractors (MACs), and state Medicaid agencies.
• Strong attention to detail and accuracy in data entry and documentation.
• Ability to manage multiple submissions simultaneously and meet regulatory deadlines.
• Familiarity with healthcare compliance standards and enrollment documentation requirements.

Team & Environment

You'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders.

Benefits & Compensation

• The chance to build something that changes lives – and that people love.
• Free BetterHelp accounts for all team members.
• An awesome community of co-workers.
• Compensation: $30 - $35/hr.

Work Mode

This is a remote position open to candidates in the US.

BetterHelp is on a mission to champion the well-being in all of us and make mental healthcare more accessible to everyone. We take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here. We work hard but we believe in maintaining a sustainable work/life balance.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.