Responsibilities
- Lead live product demos for prospective clients and support global commercial efforts.
- Design and adapt workflows and templates for diverse markets and large-scale customers.
- Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
- Represent Tandem at international conferences, workshops, and customer events.
- Guide clinicians through onboarding, training, and day-to-day support.
- Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
- Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant.
- Manage clinical safety incidents and optimise internal operations for safe scaling.
Requirements
- Clinical experience in healthcare (e.g. general practice, hospital, private practice).
- Exposure to consulting, corporate, or startup environments.
- A passion for technology, AI, and their potential to transform care.
- Strong communication skills - equally comfortable with executives, engineers, and frontline clinicians.
- Organisational strength and a process-driven mindset.
- Ownership, curiosity, and initiative in a fast-paced environment.
- Flexibility to travel up to 25% and step in during critical moments.
- Native-level fluency in Dutch.
Nice to Have
- Experience with prompting or large language models (LLMs).
- Background in healthtech or SaaS.
- Familiarity with EU clinical safety or digital health regulations.
- Track record in implementation projects or customer rollouts.
Additional Information
- This is a full-time remote role based in Belgium with occasional travel to meet the core team in Stockholm and clinicians across the country as needed.
- Our interview process consists of 4 stages: 1. Screening interview with Talent Acquisition 2. First interview with our Country Director 3. Follow up interview with some of our Medical Operations team members 4. Working Day - Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.
- Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
