Eastern Cape, South Africa Remote (Global) Full-time

ISTA Personnel Solutions is hiring a Medical Billing & Claims Specialist (US Healthcare) - Remote | EST Hours

About the Role

ISTA Personnel Solutions is hiring a Medical Billing & Claims Specialist to take full ownership of the medical claims lifecycle for a US healthcare client. You will manage the entire revenue cycle, from submission through denial resolution and payment follow-ups, ensuring accurate and efficient processing.

What You'll Do

  • Own the full lifecycle of medical claims from submission through to payment posting and resolution.
  • Investigate, correct, and resubmit denied or rejected claims.
  • Follow up with US insurance providers regarding unpaid or outstanding claims.
  • Ensure accurate billing aligned with CPT, ICD-10, and payer guidelines.
  • Work within the client’s proprietary EMR and Monday.com to track workflows.
  • Maintain detailed and compliant documentation.
  • Identify recurring billing issues and recommend process improvements.

What We're Looking For

  • Minimum 2+ years of Medical Billing & Coding experience.
  • Proven experience handling rejected claims and denial management.
  • Solid knowledge of CPT, ICD-10, and revenue cycle workflows.
  • Ability to independently clean up and follow up on claims.
  • Highly organized, detail-oriented, and proactive.
  • Strong critical thinking and problem-solving skills.
  • Comfortable using MS Office and Outlook.
  • Excellent written and verbal English communication skills.

Nice to Have

  • Strong understanding of US healthcare systems and insurance processes.

Technical Stack

  • Proprietary EMR
  • Monday.com
  • MS Office
  • Outlook

Work Mode

This is a fully remote position open to candidates based in South Africa. The role requires working EST hours to align with US-based clients and insurance providers.

ISTA Personnel Solutions is an equal opportunity employer.

Required Skills
Medical BillingUS Healthcare ClaimsProprietary EMR SystemsMonday.comMS OfficeOutlookRevenue Cycle ManagementHIPAA ComplianceMedical CodingCustomer ServiceAttention to DetailProblem SolvingTime ManagementCommunication Skills
Visa expiring soon?

Extend or switch without leaving Thailand

Running out of time on your current visa? SVBL identifies your best option — extension, category switch, or long-term visa — and handles the entire process.

Visa extensions & category switches
LTR & DTV visa applications
90-day reporting managed
Overstay prevention
Check your options
Prevent overstay issues
About company
ISTA Personnel Solutions

ISTA Solutions is home to rockstar professionals who aim to be engaged in defining and building an employee centric culture, focused on long term success, work-life balance, and life-long learnings. From the industries we support, to the functions we perform, ISTA has structured ourselves differently from other outsourcing companies; effectively setting ourselves apart from the rest of the pack.

Visit website
Job Details
Category other
Posted 21 days ago