New York Life Insurance is seeking a MarTech Delivery Lead, a senior technology leader accountable for end-to-end delivery across Experience and Digital Marketing Initiatives. This role owns the technology strategy, execution, and continuous evolution of integrated MarTech capabilities that power customer acquisition, engagement, and retention.

What You'll Do

Lead and develop a high-performing organization of engineers, architects, analysts, and delivery managers across employees and strategic partners.
Own the Marketing Technology delivery roadmap, aligning initiatives to strategic business priorities and measurable outcomes.
Provide executive-level visibility into delivery progress, risks, dependencies, and investment alignment.
Drive predictable execution across multiple workstreams within an Agile Release Train (ART) value stream.
Establish operating discipline across planning, estimation, financial management, and governance.
Lead the optimization and evolution of the Adobe ecosystem, including Adobe Experience Manager (AEM), Adobe Campaign, Adobe Target, and Adobe Analytics.
Oversee delivery of modern, API-first and event-driven architectures connecting internal platforms and third-party providers.
Guide the design and deployment of microservices-based applications and modern front-end experiences integrated with MarTech systems.
Champion cloud-native, automation-first engineering practices to improve scalability, resiliency, and speed to market.
Drive structured modernization efforts to reduce technical debt and enhance system performance.
Oversee integrated solution delivery across Insurance and Investment Management domains.
Ensure seamless connectivity with core administration, policy systems, record-keeping platforms, and complex calculation engines.
Enable scalable personalization and omnichannel customer journeys across web, mobile, email, SMS/text messaging and agent platforms.
Partner with Data and Analytics teams to support real-time activation and experimentation.
Ensure all solutions meet enterprise security, compliance, and regulatory standards.
Manage cross-team dependencies and vendor relationships to ensure quality and accountability.
Coach and mentor engineering and delivery team members to strengthen domain expertise and leadership capability.
Foster a culture of accountability, continuous improvement, and engineering excellence.
Translate business strategy into prioritized backlogs and executable plans in partnership with Product leadership.

What We're Looking For

Bachelor’s and/or Master’s degree in Computer Science, Engineering, Business, or related field, or equivalent experience.
15+ years of technology experience, with at least 10 years leading enterprise Marketing Technology or digital platform teams.
Proven experience delivering complex, integrated MarTech ecosystems in regulated industries such as Insurance, Financial Services, or Investment Management.
Deep experience with Adobe platforms, including Adobe Experience Manager (AEM), Adobe Campaign, Adobe Target, and Adobe Analytics.