Deckers Brands is hiring a Marketplace Manager to take full ownership of our Amazon sales and P&L. You will be empowered to make strategic decisions to maintain and grow the AM PM brand to the top of its categories, driving exponential growth.
What You'll Do
- Develop and execute a 12–24 month growth strategy focusing on market share, margin, and ACOS.
- Identify non-obvious growth opportunities within marketplaces.
- Set and decompose goals by marketplace, category, and SKU, conducting weekly business reviews.
- Manage product economics: pricing, discounts, promotions, logistics, returns, and VAT/platform commissions.
- Define the assortment strategy: SKU matrix by segment, price tiers, and competitor top-sellers.
- Manage positioning and pricing corridors versus competitors, ensuring price parity and basket index control.
- Manage FBA, FBM models on Amazon, as well as 3PL and warehouse partnerships.
- Select and test optimal fulfillment strategies to maximize conversion and product availability.
- Oversee inventory management: demand planning, stock allocation, and SLA compliance for replenishment.
- Reduce operational costs through tariff optimization, packaging quality improvement, and return rate reduction.
- Oversee the full performance marketing stack: internal ads, Helium 10, external traffic (Google Ads, Meta, affiliates), and retargeting.
- Manage platform promotions, deal events, coupons, and discounts proactively with P&L impact in mind.
- Drive product listings to top search positions through keyword optimization, attributes, A+ content, and infographics.
- Optimize the conversion funnel from impressions to repeat purchases.
- Systematically manage ratings and reviews: structured responses, triggers, and reputation growth.
- Build dashboards and alerts for sales, margin, market share, stock, returns, and penalties.
- Develop forecasting and hypothesis-testing models for seasonality, price elasticity, and media mix.
- Implement tools, scripts, and BI solutions to reduce manual work and accelerate decision-making.
- Build strong relationships with Amazon account managers; participate in pilots and beta programs.
- Provide cross-functional leadership, collaborating with production, logistics, finance, design, and legal teams.
- Mentor team members and establish standards, processes, and a culture of growth.
What We're Looking For
- 3+ years of marketplace management with proven GMV and margin growth in large categories.
- Deep understanding of the Amazon platform: SEO, advertising tools, logistics, and ranking algorithms.
- Expertise in FBA, FBM, and external 3PL logistics, plus inventory management and return optimization.
- Strong analytical skills: advanced Excel/Google Sheets (formulas, pivots, Power Query).
- Data-driven decision-making, precision, and accountability for measurable results.
- Strong leadership, negotiation, and communication skills with marketplace representatives.
Nice to Have
- Experience in Non-Food/DIY/sanitaryware is a plus.
- BI experience is a plus.
Technical Stack
- Excel
- Google Sheets
- Power Query
- BI tools
- Helium 10
Benefits & Compensation
- Hybrid work mode
- Friendly and supportive team
- Exciting projects and real growth opportunities
- Collaborative company culture with a strong team spirit
Work Mode
This position follows a hybrid work mode.
Deckers Brands is an equal opportunity employer.
