Brown & Brown is hiring a Marine Mechanical Claims Adjuster to manage mechanical and ancillary claims for marine vessels. In this role, you will investigate failures, determine coverage, and support vessel restoration while providing compassionate customer service.
What You'll Do
- Assess coverage, determine liability, and evaluate damages.
- Communicate regularly with customers via phone, email, and text.
- Utilize digital platforms and tools to manage and resolve claims.
- Negotiate fair repairs with claimants, third-party facilities, and vendors.
- Document claims activity and decisions accurately within internal systems.
- Support customers throughout the claim and repair process.
- Collaborate with all Adjusters on shared claim responsibilities.
- Follow Brown & Brown's Claims Culture of caring, empowering, and restoring.
What We're Looking For
- Marine experience as a service writer, parts personnel, technician, inspector, or other field related experience.
- Background in reading and writing repair orders, estimates, and invoices.
- Ability to verify parts pricing and labor time from published guides and field experience.
- Excellent verbal and written communication skills.
- Excellent time management and ability to multi-task in a fast-paced environment.
- Proven problem-solving and negotiation abilities.
- Microsoft Office Suite fluency.
Technical Stack
- Microsoft Office Suite
Team & Environment
You will work closely with a team of adjusters.
Benefits & Compensation
- Compensation: $20 - $20 Hourly
- Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off, Holidays, Preferred Partner Discounts
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives.
