Marine Credit Union is seeking a Product Manager to join our team. In this role, you will drive the strategy, roadmap, and execution for new product development and the optimization of existing products. You will directly contribute to member acquisition, engagement, and retention by shaping innovative solutions.
What You'll Do
- Drive 0 to 1 product development and existing product optimization, owning the end-to-end lifecycle from ideation to iteration.
- Define and articulate product vision, strategy, and decisions, aligning each with strategic goals and market needs.
- Create, own, and prioritize a clear and compelling product roadmap using input from key stakeholders.
- Identify and execute on MVP, balancing tradeoffs with scope, speed, and quality.
- Make data-informed decisions on pivots, enhancements, or sunsetting.
- Lead, align, and collaborate with a cross-functional working group of business SMEs, project management, sales, marketing, service, compliance, and finance.
- Conduct and synthesize user research, market research, and competitive analysis to identify pain points and new opportunities.
- Understand and translate qualitative and quantitative insights into actionable product direction.
- Work in tandem with development/engineering teams to ensure seamless product development.
- Drive measurable outcomes through defining KPIs, tracking performance post-launch, and refining based on results.
- Develop and facilitate workshops for project kick-offs, alignment, ideation, and prioritization.
What We're Looking For
- Bachelor's degree in business administration, entrepreneurship, marketing, technology, or a related field.
- 3+ years of experience in product management.
- Hands-on experience with Agile and Scrum methodologies, including writing technical requirements, backlog management, sprint planning, and iteration reviews.
- Adept at conducting and synthesizing discovery research, user experience research, market research, and/or competitive analysis.
- Proficient with or education on human-centered design and design thinking principles.
- Skilled in leading projects and using indirect leadership to influence team members.
- Collaborative mindset with ability to navigate team dynamics and build trust.
- Superior interpersonal, presentation, and communication skills.
- Proven ability to effectively elicit business and technical requirements.
- Able to balance an analytical mindset with strategic thinking.
- Curious, entrepreneurial, a self-starter, a lifelong learner, and a creative problem solver.
- Comfort with ambiguity and desire to focus on iteration and agility.
- Member/customer-centric focus with ability to build empathy and deep consumer understanding.
- Experience measuring product success through KPIs such as NPS, adoption, engagement, retention, or ROI.
- Knowledge of product management terminology and frameworks, such as product lifecycle phases and prioritization frameworks.
Nice to Have
- Experience leading 0-1 product development.
- Financial industry experience, especially with knowledge of compliance, fraud prevention, and/or fintechs.
Team & Environment
You will lead, align, and collaborate with a cross-functional working group.
