Fulfillment IQ is hiring a Manhattan ACTIVE SCALE WMS Consultant (Remote)

General Information Role Title: Manhattan ACTIVE SCALE WMS Consultant Job Type: Full-Time Permanent Job Location: Toronto, ON (Remote) Reports to: Lead WMS Engineer About Our Organization We are a cutting-edge logistics technology consultancy dedicated to transforming complex technological challenges. As an industry-leading partner, we collaborate with brands, retailers, and third-party logistics providers to develop innovative solutions through strategic design, technological selection, custom software development, and enterprise platform implementations. Our team comprises logistics professionals, technology engineers, and strategic thinkers who bring comprehensive expertise and practical insights to every project. We prioritize strategic thinking, exceptional execution, and tangible outcomes. We seek innovative professionals passionate about advancing logistics technologies and driving meaningful technological transformations. We are a globally distributed, inclusive team emphasizing flexibility and collaborative engagement. Individual contributions are highly valued, providing opportunities to work alongside industry-leading experts, drive groundbreaking innovations, and develop within a culture that celebrates continuous learning, diversity, and teamwork. Role Overview: The Manhattan ACTIVE SCALE WMS Consultant will lead comprehensive WMS implementation, actively participating in design, configuration, and project execution. This role requires serving as a subject matter expert on Manhattan Associates SCALE WMS, demonstrating profound knowledge across functional domains including Inbound, Outbound, Inventory Management, Material Handling Equipment, and unique client operational requirements. Key Responsibilities: - Manhattan Scale WMS implementation & Support - Perform system configuration of Manhattan Associates SCALE WMS - Collaborate with client teams during software design process - Document Requirements and Standard Operating Procedure creation - Translate user requirements into functional and technical designs - Comprehensive system documentation - Coordinate vendor problem-solving - Facilitate functional and user acceptance testing - Troubleshoot operational and technical challenges - Drive operational efficiency improvements - Coordinate with Manhattan Associates teams Qualifications & Experience: - 2+ years Manhattan Scale implementation experience - Strong supply chain principles understanding - Comprehensive warehouse management expertise - PL/SQL and cloud computing knowledge - SSRS, MHE, site rollout, and automation proficiency - ERP integration implementation skills - Warehouse staff support capabilities - Manhattan WMS/LMS troubleshooting experience - Extensive multi-warehouse operational support Key Performance Indicators: - Implementation Success - System Stability - Process Alignment - Operational Efficiency - Cross-team Collaboration - Support & Training Excellence Why Join Our Team: We offer meaningful work that transforms industry standards. As an equal opportunity employer, we celebrate diversity and create inclusive professional environments. Work That Matters: - Participate in projects reshaping supply chain technologies Career Growth Opportunities: - Comprehensive training and mentorship programs - Continuous professional development Flexible Work Arrangements: - Remote, hybrid, and adaptive work options Team Recognition: - Milestone celebrations - Comprehensive reward programs Collaborative Professional Culture: - Supportive, inclusive team environment Comprehensive Benefits: - Supplementary healthcare coverage - Competitive time-off policies - Retirement savings plans - Professional development budget - Flexible work arrangements - Travel and workstation reimbursements - Employee stock options - Team engagement events Our Commitment: We are dedicated to creating equitable opportunities, valuing individual contributions, and fostering a dynamic, remote-friendly work environment.