At Optum Tech, part of UnitedHealth Group, we are looking for a Manager of User Experience to lead our UX vision, strategy, and design standards. In this role, you will advocate for user-centered design and oversee the end-to-end UX design process for our products.
What You'll Do
- Define and own the UX vision, strategy, and design standards across products.
- Lead, mentor, and develop a team of UX designers, researchers, and content strategists.
- Establish UX best practices, processes, and design systems.
- Advocate for user-centered design across the organization.
- Oversee end-to-end UX design including discovery, wireframes, prototypes, and final design execution.
- Ensure design consistency and usability across platforms like web and mobile.
- Conduct and guide usability testing, user research, and data-driven design decisions.
- Review and provide constructive feedback on design deliverables.
- Partner with Product Managers to align UX strategy with product roadmaps.
- Collaborate with Engineering teams to ensure design feasibility and quality implementation.
- Present design concepts, insights, and recommendations to executive stakeholders.
- Translate complex requirements into simple and intuitive user experiences.
What We're Looking For
- Bachelor's degree or equivalent experience.
- 10+ years of experience in UX/UI design.
- 3+ years in a leadership or principal role.
- Experience with AI-assisted design/development tools and prompt engineering.
- Experience working in Agile/Scrum environments and collaborating with cross-functional teams.
- Solid understanding of accessibility, usability, and inclusive design principles.
- A solid portfolio demonstrating expertise in user-centered design, interaction design, and visual storytelling.
- Proficiency in design tools, preferably AI-driven tools, and front-end technologies (HTML, CSS, JavaScript, React/Next.js).
- Proven solid communication and stakeholder management skills.
Nice to Have
- Familiarity with healthcare, finance, or other regulated industries.
- Background in software engineering or computer science.
Technical Stack
- AI-assisted design/development tools
- HTML, CSS, JavaScript
- React/Next.js
Team & Environment
You will lead a team of UX designers, researchers, and content strategists.
Our culture is guided by inclusion, with a mission to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating environmental impact and enabling equitable care.
