About the Role
The role involves managing end-to-end transaction operations, supervising processing teams, and ensuring timely and accurate execution of real estate transactions while maintaining regulatory standards.
Responsibilities
- Lead the coordination of property transaction lifecycles from offer acceptance to closing
- Supervise transaction coordinators and ensure timely task completion
- Monitor compliance with legal, regulatory, and internal policy requirements
- Identify and resolve transaction roadblocks to prevent delays
- Collaborate with acquisition, title, and closing teams to streamline workflows
- Maintain accurate documentation and audit-ready transaction files
- Develop performance metrics for transaction team productivity
- Implement process improvements to reduce closing timelines
- Ensure consistent communication between departments involved in transactions
- Oversee quality assurance checks on transaction documents
- Train team members on updated procedures and compliance standards
- Manage vendor relationships related to closing services
- Escalate unresolved issues to senior leadership when necessary
- Prepare weekly transaction status reports for leadership review
- Support integration of new technology tools in transaction management
- Ensure adherence to data privacy and security protocols
- Coordinate with legal counsel on complex transaction matters
- Maintain transaction calendars and milestone tracking systems
- Facilitate smooth handoffs between transaction phases
- Promote a culture of accountability and client focus within the team
- Respond to client inquiries related to transaction progress
- Evaluate team performance and recommend development plans
- Standardize transaction checklists and workflow templates
- Support onboarding of new team members in transaction processes
- Participate in cross-functional initiatives to improve customer experience
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid work model with remote and in-office options
Team
Part of the operations leadership team overseeing transaction workflows
Why This Role Matters
- This position plays a critical role in ensuring every transaction closes smoothly and on time.
- The manager directly impacts customer trust and company reputation through consistent execution.
- Success in this role contributes to scalable growth and operational excellence.
Growth Opportunities
- High performers may advance into regional or director-level roles.
- Opportunities exist to lead process innovation and technology adoption.
- Leadership development programs are available internally.
Not available for this position
