About the Role
This role involves managing a team that works closely with sales to provide technical guidance during customer engagements, helping to demonstrate product value and drive successful outcomes through deep technical understanding.
Responsibilities
- Lead and mentor a team of solutions engineers through coaching and performance guidance
- Collaborate with sales teams to understand customer objectives and technical requirements
- Design and deliver compelling product demonstrations tailored to specific client use cases
- Support complex pre-sales discussions with technical depth and strategic insight
- Translate customer challenges into effective solution architectures
- Work alongside product and engineering teams to communicate customer feedback
- Develop repeatable technical sales methodologies and enablement materials
- Oversee proof-of-concept deployments and ensure successful validation outcomes
- Maintain up-to-date knowledge of cloud platforms and security technologies
- Drive consistency in technical messaging across customer-facing engagements
- Manage team workload and prioritize resources based on sales cycle demands
- Identify training needs and coordinate skill development initiatives
- Contribute to hiring and onboarding plans for new team members
- Ensure adherence to best practices in solution design and deployment
- Track key performance indicators for team effectiveness and customer satisfaction
- Facilitate communication between technical and non-technical stakeholders
- Represent the team in cross-functional planning sessions
- Promote knowledge sharing and documentation across the organization
- Stay informed about competitive landscape and industry trends
- Support executive-level technical discussions when required
- Help refine onboarding processes for new customers
- Ensure compliance with security and data protection standards
- Participate in defining long-term technical strategy for customer success
- Escalate critical technical issues to internal teams efficiently
- Maintain alignment with regional and global sales goals
Compensation
Competitive salary with performance-based incentives and equity package
Work Arrangement
Hybrid work model with flexibility to work remotely or from office locations
Team
Part of the global solutions engineering team supporting enterprise sales across multiple regions
Why This Role Matters
This position plays a critical role in shaping how customers experience the platform, ensuring technical credibility and alignment with business goals throughout the sales journey.
Growth Opportunities
Team members have clear paths for advancement into leadership, specialized technical roles, or cross-functional initiatives within the organization.
Visa sponsorship may be available for qualified candidates depending on role location
