SmartCommerce is hiring a Manager, Retail Partnerships to deepen existing retail relationships and open new retail channels globally. Your work will connect us to retailer affiliate networks to drive sales commissions and data acquisition, directly contributing to company revenue growth and long-term partner engagement.
What You'll Do
- Create a comprehensive retailer acquisition strategy across retail categories to ensure deep retail coverage, secure sales data, and create sticky retailer relationships.
- Source and engage retail partners—including retailers, marketplaces, and channel distributors—by networking and turning opportunities into long-term partnerships.
- Drive activation and enablement of retail partners by bringing together internal teams to operationalize retailer setup, data onboarding, and sales data ingestion.
- Identify, onboard, and manage retailer and affiliate partners across global platforms like CJ, Impact, AWIN, Rakuten, Belboon, and TradeDoubler.
- Collaborate with Product, Engineering, and Operations teams on affiliate accelerator builds, platform integrations, and resolving missing data configurations or transactions.
- Act as an escalation point for partner issues, ensuring fast resolution and maintaining positive retailer relationships.
- Remain in regular contact with clients to understand and meet their needs, maximizing customer loyalty and nurturing existing partnerships.
- Negotiate and manage commercial terms, integrations, and joint marketing initiatives.
- Track retailer and affiliate performance, commissions, and ROI; share insights internally to optimize spend and partner strategy.
- Use Salesforce and Jira to document partner activity and manage platform setup workstreams.
- Create detailed business plans designed to attain predetermined goals and quotas.
- Communicate and report on successes and obstacles to overcome.
What We're Looking For
- At least 5 years of relationship-building experience in a Retail Partnership environment.
- Retail industry knowledge and partnership experience, with solid knowledge of retailer and affiliate ecosystems, platforms, and networks.
- Strategic mindset with a bias for action.
- Superior cross-functional collaboration skills.
- Strong verbal and written communication skills, able to simplify technical and contractual concepts.
- Proven history of meeting and exceeding targets.
- Comfortable helping to lead complex negotiations.
- Ability to lead analysis-driven processes and proven closing skills (internal or external).
- Able to operate in an ambiguous and fast-paced environment.
- Excellent presentation skills and relationship-building ability.
- College degree required.
- Must be located in the United States.
Nice to Have
- BSc or BA in business administration, sales, or marketing preferred.
- Bonus points for experience in CPG.
Technical Stack
- Salesforce
- Jira
Team & Environment
This is an Individual Contributor role within the Partnerships department, reporting to the EVP, Partnerships. You will join a high-performing, fully remote team that is resourceful, self-motivated, and highly collaborative. Our transparent and genuine culture is deeply invested in clients’ success and in one another's personal growth.
Benefits & Compensation
- Compensation: Base salary of $80,000 - $95,000 with an OTE (On-Target Earnings) of $160,000 - $190,000.
- Health Care Plans (Medical, Dental & Vision)
- Retirement Plan (401k, Profit Sharing)
- Life Insurance (Basic, Voluntary & AD&D)
- Long-Term Disability
- Short-Term Disability
- Flexible Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Work From Home/Remote
- Wellness Resources
Work Mode
This is a remote position. Candidates must be located within the United States.
For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.
