About the Role
Role details below.
Responsibilities
- Lead and support a diverse team, fostering collaboration and inclusion, while ensuring shared goals and equitable outcomes.
- Develop and communicate a clear, shared vision aligned with departmental strategy and operational priorities, then translate it into practical actions.
- Serve as a trusted resource across multiple areas, providing proactive solutions to complex challenges.
- Drive operational efficiency through continuous improvement while respecting established policies and regulatory guidelines.
- Define and share the team’s technical and functional roadmap aligned with organizational objectives.
- Monitor and report on team activities and progress transparently.
- Ensure the team achieves shared goals while promoting fairness and collaboration.
- Anticipate operational challenges, develop resource plans, and encourage innovative improvements.
- Manage resources effectively, balancing business priorities with cost efficiency.
- Collaboratively resolve production support issues and customer inquiries in a timely and respectful manner.
- Partner with development, architecture, solutions, and Quality Assurance (QA) teams to ensure systems emphasize quality, stability, and performance.
- Contribute to reducing the environmental impact of tested applications and QA activities.
- Provide resources and guidance for implementing test strategies defined by QA leadership and Principal QA engineers.
- Take on leadership responsibilities when required, ensuring the team remains supported and successful.
- Foster open, timely, and two-way communication to keep all team members informed, engaged, and connected to organizational updates.
Benefits
- A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
- A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
- A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
- Attractive compensation packages, including salary, bonus, caregiving and health benefits.
- A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
- A diverse and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
- A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.
Compensation
Attractive compensation packages, including salary, bonus, caregiving and health benefits.
Team
Structure: Global team of 20,000+ passionate team members across 100+ locations.
Additional Information
- Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
- Part of a global team of 20,000+ passionate team members across 100+ locations.
- Committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
- Using travel as a force for good, enriching lives and supporting the planet.
