Harlow's Casino Resort and Spa, backed by a storied legacy of excellence in racing and gaming, is seeking an experienced Manager of Software Quality Assurance. Reporting to the Director of Software QA, you will strengthen and operationalize the QA function for Austin-based engineering teams. This is a hands-on leadership role responsible for driving day-to-day quality execution while elevating process maturity across the organization.
What You'll Do
- Lead the day-to-day execution of the Software QA function for Austin-based engineering teams.
- Partner with the Director of Software QA to align local practices with enterprise standards and long-term quality strategy.
- Evaluate current QA processes and implement scalable operational improvements.
- Establish release validation standards and ensure proper test coverage prior to deployment.
- Provide visibility into defect trends, quality metrics, and risk exposure to Engineering leadership.
- Directly manage, mentor, and develop a team of QA Analysts and Engineers, establishing clear expectations for performance, accountability, and output quality.
- Identify skill gaps and implement structured development plans to support succession planning and strengthen bench depth.
- Foster a culture of ownership, urgency, and continuous improvement.
- Oversee the design, execution, and maintenance of manual and automated testing strategies.
- Enhance automated testing frameworks and improve regression efficiency.
- Ensure QA alignment with agile development cycles and CI/CD processes.
- Collaborate with Engineering to embed quality earlier in the development lifecycle.
- Ensure software releases meet reliability, scalability, and regulatory standards, identifying quality risks early and implementing mitigation strategies.
- Ensure testing protocols support regulatory compliance within the gaming industry.
- Maintain standards required to obtain and retain applicable Gaming/Racing licenses.
- Serve as a point of contact during internal and external regulatory compliance audits.
What We're Looking For
- 7-10+ years of progressive experience in Software Quality Assurance.
- 3-5+ years of direct people leadership experience managing QA teams.
- Demonstrated experience improving QA processes within growing engineering organizations.
- Strong experience with automated testing frameworks (Cypress, Playwright, Selenium, etc.).
- Experience working within CI/CD environments.
- Strong analytical, communication, and cross-functional collaboration skills.
- Bachelor’s degree in Computer Science or related field (or equivalent experience).
- Strong knowledge of software development life cycle methodologies (e.g., Agile, Scrum, Waterfall) and QA best practices.
- Must be able to pass a background check and obtain/maintain a Gaming/Racing license.
Nice to Have
- Experience operating in regulated industries (gaming, fintech, healthcare, etc.) strongly preferred.
Technical Stack
- Cypress
- Playwright
- Selenium
Team & Environment
You will partner with the Director of Software QA and directly manage a team of QA Analysts and Engineers.
Work Mode
This role is onsite in Austin, TX.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
