Lead and elevate project delivery by managing a team of Project Managers responsible for executing multiple concurrent initiatives or a defined portfolio. You will ensure projects are delivered on time, within budget, and aligned with organizational goals, while fostering a culture of accountability, continuous improvement, and strategic thinking.
Key Responsibilities
- Provide direct leadership and mentorship to project managers, guiding them in risk identification, decision-making, and process optimization.
- Ensure consistent application of project management methodologies, quality standards, and governance frameworks across all engagements.
- Lead strategic or high-complexity projects from initiation to closure, maintaining clear ownership of scope, timeline, and outcomes.
- Facilitate cross-functional collaboration by aligning stakeholders, subject matter experts, and partners to achieve shared objectives.
- Use demand planning tools such as Kinaxis to manage project requirements, scheduling, inventory, and billing workflows tailored to customer delivery models.
- Conduct root-cause analysis on operational challenges and develop data-backed solutions to improve performance and reduce costs.
- Design and refine project management frameworks, workflows, and communication strategies to enhance delivery maturity across the PMO.
- Establish measurable KPIs and QA/QC metrics to evaluate post-implementation success and inform future initiatives.
- Prepare executive-level summaries, status reports, and presentations that clearly communicate progress, risks, and strategic recommendations.
- Drive stakeholder alignment by defining expectations, managing change, and ensuring readiness through training and communication plans.
- Oversee project close-out activities, document lessons learned, and implement improvements for future programs.
- Deliver weekly reporting on resource utilization, project health, risk mitigation, and portfolio performance to leadership and cross-functional teams.
Qualifications
Candidates must hold a bachelor’s degree and possess PMP, ITIL, or equivalent certification. A minimum of 10 years in project or program management within technology or operations environments is required, including at least 3 years managing teams. Experience leading portfolios, resolving ambiguity, and driving data-informed decisions is essential. Strong proficiency in project management software, Microsoft Office (Excel, Word, PowerPoint, Outlook), and analytical frameworks is expected. An MBA is preferred but not required.
Work Environment
This is a full-time position based in Pakistan, operating on a fixed shift from 9:00 PM to 6:00 AM PK time. The role supports a diverse, inclusive, and collaborative workplace committed to innovation and operational excellence across IT, sales, engineering, and operations.
Benefits
- Life insurance coverage
- Optional health insurance plans
- EOBI and voluntary pension scheme per company policy
- Complimentary meals
- Access to in-house gym facilities
Equal Opportunity
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or pregnancy. The organization is committed to a workplace free from discrimination and supportive of all team members.
