EX Squared is hiring a Manager of Claims to provide strategic leadership for our claims processing operations. In this remote role, you will oversee teams of Claims Analysts, ensuring the delivery of high-quality service and supporting both existing clients and new client integration.
What You'll Do
- Oversee teams of Claims Analysts.
- Ensure high standards of quality and service are met.
- Guide team members through complex claims processing and customer service inquiries.
- Provide strategic oversight and hands-on management to support existing clients and new client integration.
- Foster team development.
- Drive improvements within the department.
What We're Looking For
- Proven experience managing claims processing teams.
- Strong leadership skills with a record of fostering team development.
- Expertise in guiding teams through complex claims and customer service inquiries.
- Ability to balance strategic oversight with hands-on management.
- Experience supporting existing clients and integrating new clients.
- Track record of driving departmental improvements.
Work Mode
This is a fully remote position with a global team.
EX Squared is an equal opportunity employer.
