Intermountain Health is hiring a Manager of Cash Management Credit Balance to lead all facets of credit resolution. You will be responsible for managing outsourced vendor performance, ensuring accurate and timely processing of credits, and serving as a subject matter expert to optimize revenue cycle performance and ensure financial stability.
What You'll Do
- Oversee all facets of credit resolution, including self-pay, commercial, and government insurance credits.
- Maintain credit resolution outsourced vendor performance and collaborative relationships.
- Ensure the accurate and timely processing of credits.
- Actively participate in system integration testing.
- Serve as a subject matter expert for credit resolution, actively staying abreast of best practices.
- Manage the daily operations of the department.
- Collaborate with the department management team in planning, program development, human resource management, customer satisfaction, communication, and compliance with regulatory agencies.
- Evaluate service needs and volumes and adjust staffing levels accordingly.
- Maintain effective and appropriate staffing and staff scheduling for overall claim volume.
- Manage human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.
- Maintain personnel files, including documentation of appropriate staff orientation, competency, training, discipline, and performance reviews.
- Oversee department timekeeping and payroll.
- Collaborate with HR concerning employee issues and performance.
- Conduct employee coaching, counselling, disciplinary actions, and annual appraisals.
- Monitor staff adherence to hospital and departmental policies and procedures.
- Partner with the department director to identify and drive quality and performance improvement initiatives.
- Participate in establishing mechanisms to design, measure, maintain, and improve the performance and quality of department services.
- Ensure compliance with applicable regulatory guidelines and established departmental policies and procedures.
- Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards.
What We're Looking For
- High School Diploma or Equivalent.
- Five (5) years of experience in Revenue Cycle Claims, billing, and Insurance and Follow up.
- Three (3) years of supervisory experience.
Nice to Have
- Bachelor’s Degree.
- HFMA Certification.
- Eight (8) years’ experience Revenue Cycle Insurance and Claims, billing, and Insurance and Follow up.
- Five (5) years Supervisory Experience.
Benefits & Compensation
- Compensation: $33.51 - $51.73 per hour
- Generous benefits package covering programs to foster a sustainable culture of wellness encompassing living healthy, happy, secure, connected, and engaged.
Work Mode
This is an onsite position located at the Peaks Regional Office in Broomfield, Colorado.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
