JM Smucker is hiring a Manager, Employee & Labor Relations to lead the development and execution of employee and labor relations strategies across our manufacturing network. In this role, you will be a critical advisor to operations leaders, provide expert guidance on complex matters, and drive initiatives that strengthen our culture of engagement and compliance.
What You'll Do
- Serve as the primary point of contact and provide expert guidance to operations leaders, HR professionals, and employees on employee relations matters.
- Collaborate with HR, Compliance, Legal, and Corporate Employee Relations teams to ensure investigations are completed per company policy.
- Cascade information on employee relations initiatives and investigations to all levels of Company leadership.
- Partner with site leadership to finalize investigation outcomes and implement corrective action.
- Develop and deliver employee education and training on ER philosophies, guidelines, and policies.
- Partner with site leaders to address performance-related concerns, including Performance Improvement Plans (PIPs).
- Analyze employee relations issues such as turnover, hiring, and promotion practices to identify trends and inform action steps.
- Interpret, administer, and ensure compliance with existing labor contracts.
- Serve as the main point of contact for escalated grievances, arbitration preparation, and unfair labor practices (ULPs).
- Participate in contract negotiations preparation and provide guidance during the process.
- Prepare and deliver training to ensure positive employee relations at non-union locations.
- Provide guidance and support to site leaders during periods of potential union organizing.
- Partner with HR and operations leaders in support of organization initiatives and special projects.
- Provide support during Company mergers, acquisitions, divestitures, and site closures.
What We're Looking For
- Bachelor’s Degree
- 8+ years of HR experience
- 3+ years of experience in employee relations and labor relations/union experience
- 3+ years of experience in supporting operations/manufacturing
- Experience developing, enhancing and delivering processes to maximize efficiency and deliver quality services
- Experience successfully managing multiple priorities and projects under time, budget, and environmental constraints
- Strong people leadership skills and a demonstrated track record of success leading initiatives
Work Mode
This is a remote position open to candidates working within the United States.
JM Smucker is an equal opportunity employer.
