At Grow Therapy, we're hiring a Manager, Credentialing and Enrollment Special Projects to lead a team of Operations Associates in developing and implementing innovative workflows and automations. You will partner with credentialing and enrollment managers and cross-functional teams to drive process improvements and manage the roadmap for ongoing operational enhancements.

What You'll Do

Lead, coach, and develop a team of Ops Associates on the Credentialing and Enrollment Operations team.
Oversee the design and implementation of payor builds or process improvements while protecting quality, compliance, and operational performance.
Manage the roadmap for ongoing improvements to operational workflows.
Work closely with the Manager of Credentialing Operations and the Manager of Enrollment Operations to identify process breakdowns, develop improvement plans, and implement solutions to resolve issues at scale.
Constantly ideate on how to improve systems so that infrastructure continues to scale as provider count and payor network increase.

What We're Looking For

3+ years of experience leading strategic projects in healthcare.
Experience managing a team.
Hyper focused on creating efficient processes and driving operational improvements.
Can solve problems by leveraging data analysis to identify opportunities, come up with hypotheses, and test potential solutions.
Strong track record of juggling multiple initiatives and clear ability to prioritize the highest leverage initiatives.
Highly organized and able to keep projects and priorities on track.
Comfortable with Excel / Sheets and have at least a basic understanding of SQL.
Experienced with no-code solutions such as Zapier, Workato, HubSpot, and/or API integrations.

Nice to Have

HealthTech / startup experience.
PMP certification.

Technical Stack

Excel / Sheets
SQL
Zapier
Workato
HubSpot
API integrations

Team & Environment

You will lead a team of Operations Associates and partner closely with the Manager of Credentialing Operations and the Manager of Enrollment Operations.

Benefits & Compensation

Compensation: $107,681–$136,000 USD Annually + equity opportunities.
Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends for personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care, and memberships to wellness apps.
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Work Mode

This is a remote position open to candidates located in the US.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.