Care Access is looking for a Manager, Community Engagement to lead community-facing strategy and operations that advance study recruitment and equitable community outcomes. This leadership role within the Community Engagement Department focuses on execution, partnership health, and team management.
What You'll Do
- Plan, operationalize, and manage community engagement initiatives from strategy through execution and evaluation.
- Own metrics for engagement, pipeline velocity, and partner quality; translate outcomes into operational improvements with department leadership.
- Supervise, mentor, and operationally support a small cohort of Community Engagement Partners or Community Clinical Research Educators, setting performance expectations and conducting regular 1:1s.
- Oversee staffing, materials, logistics, and field operations to ensure consistent, safe, and high-quality community events and screenings across multiple geographies.
- Facilitate cross-functional communication with internal teams to avoid silos and misalignment.
- Maintain accurate documentation of team resources, tools, and key operational procedures.
What We're Looking For
- Exceptional organizational and time management skills.
- Maturity, emotional intelligence, and professionalism in fast-changing settings.
- Strong written and verbal communication skills.
- Experience with logistics and event operations, including staffing coordination.
- Proficiency in Microsoft Office and collaboration tools like Slack, ClickUp, and SharePoint.
- Ability to work independently and prioritize effectively under pressure.
- A minimum of 6-8 years of relevant experience in sales, operations, logistics, or event coordination.
Nice to Have
- A Bachelor’s degree is preferred; equivalent professional experience is accepted.
Technical Stack
- Microsoft Office
- Slack
- ClickUp
- SharePoint
Team & Environment
This is a leadership role within the Community Engagement Department, with a typical span of 1–6 FTEs (Community Engagement Partners or Community Clinical Research Educators).
Benefits & Compensation
- Annual compensation: $100,000 - $140,000 USD
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Work Mode
This is a remote position open to candidates within the United States.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
