OppFi is hiring a Manager, Collections & Recoveries Strategy to set the strategic direction and manage the financial impact of all collections and recovery operations. This critical, high-impact role drives optimization to maximize recovery while ensuring strict regulatory compliance and a positive customer experience.
What You'll Do
- Define and lead the Collections and Recoveries strategy roadmap, leveraging data analytics for complex customer segmentation and compliant collection approaches.
- Directly manage a team, providing leadership, guidance, and training to foster accountability and professional growth.
- Develop, implement, and govern end-to-end strategy for all charged-off loan recoveries across internal operations and external collection agencies.
- Negotiate, onboard, and manage external partners to augment internal capabilities and maximize net portfolio return.
- Act as lead owner for high-priority, complex cross-functional initiatives to deliver quantifiable financial outcomes.
- Distill complex operational data into clear, actionable executive updates highlighting key risks and opportunities.
What We're Looking For
- 3+ years progressive experience in Collections or Recoveries Strategy within a FinTech or Financial Services environment.
- Minimum of 2 years experience in a managerial or supervisory role.
- Advanced ability to independently lead multiple high-priority projects concurrently.
- Ability to manage cross-functional stakeholder expectations and drive timely resolution.
- Ability to apply rigorous process and risk tools to complex problem statements to develop strategic solutions.
- Expert knowledge and direct experience implementing strategies related to key federal regulations (FCRA, UDAAP, TILA, etc.).
Team & Environment
This role reports to the Senior Director, Collections & Recoveries Strategy. You will join a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, and backgrounds.
Benefits & Compensation
- Compensation: $85,600 - $128,400 USD + equity. Eligibility for performance-based bonuses and equity grants dependent on role and level.
- Flexible, remote environment
- 401(k) matching program
- Generous paid time off
- Medical, dental, and vision coverage
- Tuition reimbursement
- DoorDash DashPass
- Figo pet insurance
- Rocket Lawyer
- Access to LinkedIn Learning
- Fringe lifestyle benefits platform
Work Mode
This is a remote position.
OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases.
