Jobgether is hiring a Manager, AAC Program to lead and manage our Augmentative and Alternative Communication (AAC) and Assistive Technology (AT) services. In this remote role, you will oversee daily operations, logistics, and technical support for AAC devices across multiple regions, ensuring compliance and improving service delivery. You will collaborate with internal teams, external vendors, and volunteers to ensure devices are properly allocated, maintained, and support individuals’ communication needs.
What You'll Do
- Manage day-to-day logistics for AAC devices, including preparation, shipping, returns, and accessory coordination.
- Maintain and update inventory across physical and digital platforms; collaborate with volunteers and vendors to ensure accurate tracking.
- Perform device servicing, basic troubleshooting, and provide remote or on-site technical support.
- Build and sustain relationships with external AAC providers to facilitate referrals and service coordination.
- Assist with intake, assessment, reallocation, and retirement of AAC devices.
- Provide education, guidance, and appropriate referrals for stakeholders within the AAC program.
- Track program metrics, collect data, and generate reports to support continuous improvement and program evaluation.
What We're Looking For
- Bachelor’s degree in a related field (e.g., rehabilitation, occupational therapy, speech-language pathology, assistive technology) or 4–6 years of relevant professional experience.
- Experience with AAC and assistive technology devices and durable medical equipment.
- Strong organizational, logistical, and project management skills.
- Basic proficiency with Microsoft Office Suite and familiarity with technology troubleshooting.
- Excellent interpersonal, communication, and customer service skills.
- Ability to work independently while maintaining compassionate communication with users and stakeholders.
- Willingness to travel occasionally, including evenings or weekends as needed.
Nice to Have
- Certification or licensure (ATP, OT, or SLP) preferred.
- Familiarity with JAMF, Salesforce, Quick Assist, Apple Business Manager, or similar platforms.
Technical Stack
- Microsoft Office Suite
- JAMF
- Salesforce
- Quick Assist
- Apple Business Manager
Team & Environment
You will collaborate with internal teams, external vendors, and volunteers.
Benefits & Compensation
- Comprehensive healthcare coverage, including medical, dental, and vision benefits.
- Retirement plan with employer match (401k).
- Paid time off and holiday benefits.
- Opportunities for professional development and training.
- Flexible, supportive, and collaborative work environment.
- Compensation: $50,649 – $79,347 annually, adjusted based on experience and work location.
Work Mode
This is a fully remote position for candidates located within the United States.
Jobgether is an equal opportunity employer.
