New York or Canada Remote (Global) Employment USD 170,000 - 210,000 Yearly

Replicant is hiring a Machine Learning Engineer

About the Role

Replicant is looking for a Machine Learning Engineer to join a cross-functional team applying the latest research in Generative AI and NLP, including LLMs, directly into our core product lines. You will help define and build the next generation of bot building paradigms for complex enterprise customer service and contact center automation.

What You'll Do

  • Lead the exploration and application of Large Language Models and Generative AI, venturing into new areas within these fields.
  • Translate the latest research into high-performing systems and models that can be practically applied to enhance user experiences.
  • Help set the team's strategic direction, cultivating an environment that encourages innovation and professional growth.
  • Actively engage in all aspects of development, from ideation and experimentation to implementation and deployment.
  • Collaborate with various teams and product managers to develop and implement ML based solutions, ensuring performance optimization and alignment with broader business goals.

What We're Looking For

  • 5+ years of software development experience in ML infra, ML tooling, or products with ML usage.
  • Excellent communication skills and a vivid imagination.
  • Passion about engineering and team culture.
  • You love tackling ambiguous technical problems and developing solutions to problems with significant impact.
  • You are an independent thinker and like to own and solve complex problems.
  • You are interested in exploring the nuance and aesthetic of conversations.

Nice to Have

  • Experience with the ML ecosystem (e.g. python, pytorch, faiss, elastic search).

Technical Stack

  • python
  • pytorch
  • faiss
  • elastic search

Benefits & Compensation

  • Company-wide offsites and smaller team gatherings.
  • Tech & learning stipend for conferences, books, courses.
  • Remote by design with distributed team.
  • Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a wellness stipend.
  • Competitive salaries.
  • Equity with upside.

Work Mode

This role is remote by design and open to candidates in the SF Bay Area, Toronto, New York, and other parts of the US and Canada.

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace.

Required Skills
pythonpytorchfaisselastic searchmachine learning infrastructuremachine learning toolingsoftware developmentcommunicationproblem solvingteam culture
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About company
Replicant

Replicant builds an AI platform for customer service, helping contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents. The company's AI agents handle millions of calls monthly for Fortune 500 companies and high-growth innovators, leading the shift from legacy systems to AI-first service powered by large language models.

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Job Details
Department Software Development
Category data
Posted 14 days ago