Treantly is seeking a Logistics and Inventory Coordinator to be the vital link in our supply chain. You will ensure the smooth operation of our logistics, from coordinating shipments to maintaining precise inventory records, directly impacting our ability to serve customers efficiently.
What You'll Do
- Coordinate inbound and outbound shipments across warehouse locations in British Columbia, Ontario, Washington, Nevada, Tennessee, and direct-to-customer deliveries across North America.
- Schedule and book freight with carriers for LTL, FTL, parcel, and intermodal shipments.
- Manage courier accounts and reconcile invoices from carriers like FedEx, UPS, Purolator, and Canada Post.
- Proactively monitor shipment status and intervene quickly during delays, communicating clearly with carriers, 3PLs, warehouse teams, and customers.
- Prepare all required shipping documentation including Bills of Lading, packing slips, commercial invoices, and cross-border compliance paperwork.
- Coordinate return labels and reverse logistics for customer returns.
- Maintain accurate inventory records across internal systems to ensure real-time visibility of stock.
- Monitor inbound purchase orders and update receiving records to reflect inventory accurately.
- Identify and resolve inventory discrepancies in a timely manner.
- Support cycle counts and periodic inventory audits.
- Track slow-moving, overstocked, or out-of-stock items and flag them for review.
- Work closely with the Customer Service team to align shipping timelines with expectations and resolve order issues.
- Collaborate with Sales, Purchasing, and Operations to align logistics with demand planning.
- Support wholesale order coordination as a secondary contact for key accounts.
- Liaise with 3PL warehouses to ensure accurate and timely order fulfillment.
- Track and report on key logistics KPIs including on-time delivery rates and carrier performance.
- Help compile shipping metrics and freight cost analytics for management reporting.
- Assist with freight invoice reconciliation and flag billing discrepancies.
- Continuously identify opportunities to streamline manual tracking processes and improve logistics efficiency.
What We're Looking For
- 5+ years of experience in logistics, supply chain coordination, or freight operations.
- Strong working knowledge of LTL, FTL, parcel, and cross-border shipping (Canada–US) processes and documentation.
- Experience with freight and order management systems such as ShipStation or Shopify.
- Advanced proficiency in Microsoft Excel for tracking, reporting, and data management.
- Excellent English communication skills — written and verbal — for working with North American partners and internal teams.
- Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously.
- Comfortable working independently in a remote environment with minimal supervision.
- A proactive problem-solving mindset, able to anticipate issues and act before they escalate.
Nice to Have
- Familiarity with Canadian and US customs regulations, HS codes, USMCA documentation, and cross-border compliance.
- Experience working for or with wholesale distributors, importers, or e-commerce companies.
- Background in printing, promotional products, or related industries.
- Experience coordinating with 3PL warehouses across multiple locations.
Technical Stack
- Spire
- Shopify
- ShipStation
- Microsoft Excel
Team & Environment
You will report directly to the Operations Manager.
Benefits & Compensation
- Opportunities for growth and advancement
- Competitive compensation package, including Maxicare HMO
Work Mode
This is a fully remote position based in the Philippines.
Treantly is an equal opportunity employer.
