CrossCountry Mortgage is looking for a detail-oriented Loan Processor to join our team. In this role, you will be responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and ordering third party documentation. You will communicate directly with the customer and Loan Officer while ensuring proper disclosures are provided per all applicable regulations.
What You'll Do
- Perform a thorough review and analysis of borrower’s credit, employment, income, and assets before submitting to underwriting.
- Assemble the complete loan package in proper order and verify all required documentation.
- Complete required loan checklists and prepare loan approval summaries, ensuring accuracy of all information.
- Communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and missing documentation.
- Review loans for compliance with mortgage-related regulations and prepare required disclosures.
- Communicate with various companies to obtain Property Surveys, Flood Certificates, Title Commitments, and payoff information.
- Verify vendor orders are complete and invoices are received.
- Manage pipeline by completing and submitting reports within allotted turn-around times.
- Assist with loan set-up and document all communication in the conversation log.
- Train and assist supervision of new Loan Processors and other processing personnel.
- Assist closing, secondary marketing, and loan servicing to clear outstanding suspense items.
- Be available to work varying hours and overtime if needed.
What We're Looking For
- High School Diploma or equivalent.
- Minimum of 5 years of residential mortgage processing experience.
- Hands-on experience with Encompass.
- Knowledge of DU, LP, Microsoft Office, and Windows.
- Excellent math, analytical, and communication skills.
- Excellent prioritization and time management skills.
Nice to Have
- Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents.
Technical Stack
- Encompass
- DU
- LP
- Microsoft Office
- Windows
Benefits & Compensation
- Hourly Rate: $25.00 - $30.00
- Medical, Dental, and Vision insurance
- 401K
- Company-provided short-term disability
- Employee assistance program
- Wellness program
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law.
