M&T Bank is looking for a Loan Admin Processor - MGR to join our team. This is a Process Management Specialist role focused on streamlining operations, boosting efficiency, and driving business growth. At M&T Bank, we are dedicated to enabling individuals and businesses to achieve their aspirations through friendly, supportive teams on a journey of transformation.

What You'll Do

Analyze business processes to identify areas for improvement and opportunities for automation.
Design and implement process changes, working closely with stakeholders to ensure smooth transitions.
Develop and maintain process documentation, including process maps, procedures, and guidelines.
Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems.
Monitor and report on process performance, identifying areas for further improvement.

What We're Looking For

A degree in Business Administration, Operations Management, or a related field.
At least 3 years of experience in process management, operations, or a related field.
Proven track record of process improvement and implementation.
Strong analytical and problem-solving skills, with the ability to think creatively.
Excellent communication and interpersonal skills, with the ability to influence stakeholders.
Experience with process mapping tools and techniques, such as Lean or Six Sigma.