Gritter Francona is hiring a Lead Human Factors Engineer to support a project assisting the Office of Clinical Informatics within the VA's Digital Health Office. You will advance the enterprise standard of care and patient experience through Lean-Agile delivery of clinical practice solutions and ensure the success of the modernized VA EHR.

What You'll Do

Serve as the HFE lead for the contract, owning the HFE strategy, roadmap, and quality bar for deliverables; establish HFE governance, definitions of ready/done, templates, and review gates.
Translate state-of-the-art research and industry trends in human factors, cognitive/organizational psychology, and clinical informatics into scalable methods and guidance for teams.
Champion Lean-Agile principles within a SAFe® environment, shaping ART ceremonies to drive value delivery and continuous improvement.
Plan and execute mixed-methods research tailored to risk and regulatory context.
Design and conduct workflow analyses across clinical informatics domains to identify latent conditions, handoff risks, and transient failure modes.
Apply advanced risk and resilience methods to anticipate and mitigate human-system hazards.
Visualize and articulate system-wide impacts of design changes on all user groups.
Recommend redesigns or operational mitigations to minimize negative outcomes when changes are constrained.
Collaborate with product, engineering, clinical SMEs, and data teams to prototype designs and evaluate effects on safety, workflow, workload, and adoption.
Provide thoughtful, actionable suggestions during live demo calls; adapt in real time to participant feedback in user sessions.
Mentor cross-functional teams in HFE practices; deliver trainings and brown-bag sessions to empower high-performing Agile teams.
Define and track HFE KPIs.
Produce clear, standards-aligned HFE documentation.
Ensure alignment with applicable standards and guidance.

What We're Looking For

Masters' degree.
10+ years of experience in human factors engineering, with a strong record leading research, evaluations, and design for complex, safety-critical or high-reliability systems.
Experience applying SAFe® Lean-Agile principles and practices to drive value, sustain organizational change, and enable high-performing Agile teams.