At Dexcom Corporation, we are looking for a Lead Business Process Analyst to accelerate global scale and consistency by strengthening supply chain governance, standard ways of working, and the digital capabilities that support connected planning and inventory decisions across regions. This senior role helps deliver enterprise priorities tied to supply assurance, quality, working capital, and P&L performance through sustainable processes, data, system improvements, and digitization.
What You'll Do
- Lead end-to-end discovery for complex, cross-functional problems, aligning stakeholders on the true problem, scope, success criteria, and decision points.
- Translate business needs into clear requirements and solution options (process, data, systems), including trade-offs, risks, and a recommended path forward.
- Map current and future state processes and identify root causes, control gaps, and opportunities to simplify, standardize, and scale across global sites.
- Define KPIs and operating measures that drive accountability, then build the review rhythm and clarity on owners/actions to keep outcomes on track.
- Facilitate working sessions with global supply chain, finance, quality, operations, and IT, driving decisions to closure and maintaining focus on the goal vs. local preferences.
- Partner with IT, analytics, and vendors through design, build, testing, and deployment, including UAT strategy, cutover readiness, training, and change management.
- Contribute to global supply chain excellence initiatives (including inventory governance and health) by ensuring solutions are practical, controlled, and sustainable.
What We're Looking For
- 6+ years in business analysis, process excellence, or similar roles delivering cross-functional improvements from discovery through implementation.
- Demonstrate influence without authority: rally a room, manage conflict, reset priorities to the goal, and hold stakeholders accountable to actions and timelines.
- Show proven ability to drive clarity in ambiguous environments through crisp problem statements, structured analysis, and decision-ready recommendations.
- Apply strong process and requirements skills: process mapping, root cause analysis, and well-written requirements and acceptance criteria that reduce rework.
- Use a data-driven, commercially aware approach: advanced Excel; comfort with SQL and/or BI tools (Tableau/Power BI); ability to connect improvements to service, cost, and working capital impacts.
- Leverage solid grounding in global supply chain concepts (planning, procurement, inventory, logistics) and experience with ERP and planning platforms (Oracle preferred; Anaplan a plus).
- Maintain strong delivery discipline: organized execution, proactive risk and issue management, dependable follow-through, and clear stakeholder communication across time zones.
- Able to flex working hours to support core collaboration hours with Pacific Time stakeholders and key global partners.
- Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience. At this level a graduate degree may be desirable with 4 years of related experience.
Nice to Have
- Lean/Six Sigma familiarity as a plus (certification not required), with a practical mindset focused on outcomes over methodology.
Technical Stack
- Advanced Excel, SQL, BI tools (Tableau/Power BI), ERP and planning platforms (Oracle preferred; Anaplan a plus)
Team & Environment
This position is based in Dexcom GBS and is aligned to the GSCPAA organization, with day-to-day prioritization provided by the Director of Supply Chain Operational Excellence. You will report to the Director of Supply Chain Operational Excellence.
Benefits & Compensation
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
Work Mode
This role follows a hybrid work model.
Dexcom is an equal opportunity employer.
