Azurreo is hiring a Junior Operations Associate to support the coordination, monitoring, and structured execution of operational activities for our international IT and telecommunications clients. This role is designed for early-career professionals seeking to develop their skills in a professional, remote, and process-driven environment.
What You'll Do
- Support daily operational planning and task tracking.
- Coordinate activities between technical teams, vendors, and clients.
- Maintain accurate operational documentation and trackers.
- Assist in resource coordination and task allocation.
- Track operational KPIs and delivery timelines.
- Identify delays, risks, or service gaps and escalate proactively.
- Follow up on action items to ensure timely completion.
- Ensure alignment between operational execution and client expectations.
- Support operations involving IT infrastructure fundamentals (IP addressing, networking basics, firewalls, basic security concepts).
- Translate technical inputs into structured documentation.
- Prepare service reports, dashboards, and performance summaries.
- Follow internal quality, security, and QHSE procedures.
- Assist in preparing documentation for audits or client reviews.
- Contribute to continuous improvement initiatives.
- Prepare structured status updates and meeting summaries.
- Maintain professional communication in English and French.
- Support stakeholder reporting under structured leadership.
What We're Looking For
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Telecommunications, or a related technical field.
- 1–2 years of full-time professional experience in Operations, Project Coordination, IT Support, or Service Delivery.
- Foundational understanding of IT networking concepts (IP, infrastructure basics, firewalls).
- Professional proficiency in English (written and spoken).
- Professional proficiency in French (written and spoken).
- Strong organizational skills and attention to detail.
- Ability to work independently in a structured remote environment.
- Reliable internet connection and professional home-office setup.
Nice to Have
- Exposure to telecom or infrastructure environments.
- Familiarity with structured operational methodologies.
- Arabic language skills.
- Strong interest in developing a long-term career in operations or service management.
Benefits & Compensation
- Salary paid in EUR (aligned with experience and location).
- Full-time employment.
- 100% remote work.
- Paid annual leave and public holidays (according to local framework).
- International client exposure.
- Structured onboarding and mentorship.
- Career progression toward Operations Specialist or Service Delivery roles.
- Professional and process-driven work culture.
Work Mode
This is a global, fully remote position open to candidates located in Syria, Turkey, and Tunisia. You will need a reliable internet connection and a professional home-office setup.
Azurreo is an equal opportunity employer.
