Miele is hiring a Junior Customer Specialist & Product Trainer with German to support the Miele Group through centralized customer and training processes. You will play a key role in providing direct sales support and building internal product knowledge within our organization.
What You'll Do
- Receive and conduct live video calls and chats with customers interested in purchasing household appliances.
- Provide expert product advice, create offers, finalize sales, and handle customer complaints.
- Conduct internal product training sessions for company employees.
- Monitor stock levels of appliances, products, and materials.
- Ensure the virtual experience center is kept in good condition and presentable.
What We're Looking For
- A very good level of German (C1) in both speech and writing.
- A very good level of English (B2+) in both speech and writing.
- Excellent communication skills, proactivity, and sensitivity to consumer needs.
- Strong ability to acquire new and detailed product knowledge, including openness to reading technical drawings.
Nice to Have
- Professional experience in sales or customer service.
Work Mode
This is an onsite position.
Miele is an equal opportunity employer.
