Responsibilities
- Vet and process all uploaded Provider COI verifications
- Process all Buyer/Provider Site-specific COI requests for work orders.
- Help maintain and assist buyers with our annual COI renewal mailings.
- Maintain the Provider General Liability Insurance removal list.
- Update our internal insurance processes/documentation as needed
- Coordinate with other internal departments/staff members as needed
- During slow times, this person may be asked to assist Support/Resolution with other non-insurance tasks as needed
Requirements
- Strong English written and verbal communication skills, both externally to our users and internally with FN staff
- Ability to effectively investigate/document/organize findings in detail
- Customer service background or any related customer-focused role
- Ability to stay patient and calm while delivering accurate results during high-stress situations
- Strong problem-solving capabilities
- Desire to learn insurance terminology and grow within the department
Nice to Have
- Insurance background/knowledge OR a strong interest in pursuing a long-term insurance role
Benefits
- Field Nation LLC Performance Reward
- Festival Bonus
- Referral Bonus
- Gratuity
- Leave Encashment
- Medical Insurance
- Gym Membership
- Complimentary Lunch / Dinner
- Unlimited Tea & Coffee
- Transportation
- Mobile Data Allowance
- Career Development Budget
- Work Model: Hybrid (2 days in-office, 3 days remote per week)
- Summer & Winter Field Weeks
- Quarterly Team Outing Budget
- Occasional Gifts
- Maternity Leave
- Paternity Leave
- Hajj/Umrah Leave
- Paid Time Off
Work Arrangement
Hybrid
Additional Information
- Position Type/Expected Hours of Work: This is a full-time, hybrid position, We come into the office on Mondays & Tuesdays. Shift: 9 hours/day – 5 days per week (Mon-Fri) Working hours generally range from 8pm-5am (can vary due to daylight savings in the U.S.)
- Language Requirements: Strong English written and verbal communication skills, both externally to our users and internally with FN staff
