As a Sales Development Representative (Inbound), you’ll be responsible for engaging with incoming leads and transforming them into qualified sales opportunities. Based remotely in Ireland or the UK, you’ll ensure timely follow-up—making first contact within 15 minutes—and maintain consistent outreach through high-volume calling and messaging.
Key Responsibilities
- Respond to inbound leads promptly, adhering to service level agreements to ensure no opportunity is missed.
- Assess prospect fit by evaluating use case, buying intent, and urgency using established qualification frameworks.
- Generate sales-qualified leads (SQLs) and sales-accepted leads (SALs), providing clear context and smooth handoffs to Account Executives.
- Keep CRM records accurate and up to date, with detailed notes and proper lead dispositioning in Salesforce.
- Collaborate with Marketing and Sales Operations to refine lead quality and improve conversion rates across the funnel.
- Meet or exceed monthly targets for SQL volume, conversion efficiency, and contribution to closed-won revenue.
- Maintain high activity levels, including approximately 125 dials per day, while ensuring quality and compliance.
- Build credibility with sales teams by consistently delivering well-qualified, actionable opportunities.
Qualifications
You bring 0–2 years of experience in sales, customer service, or marketing—ideally in a tech or SaaS environment. Strong written and verbal communication skills are essential, along with the ability to manage a high-volume workflow without sacrificing accuracy.
- Familiarity with CRM platforms such as Salesforce and sales engagement tools is required.
- Experience working cross-functionally with marketing and sales teams is a plus.
- Preferred background includes qualifying inbound leads, understanding pipeline metrics (MQL, SQL, SAL), and working within conversion funnels.
- Exposure to marketing automation systems like HubSpot or Marketo is beneficial.
- A growth mindset, openness to feedback, and curiosity about buyer behavior and sales strategy are key.
- Passion for health, fitness, and personal development is highly valued.
- Experience in remote or hybrid work settings is preferred.
Technology Environment
You’ll work with Salesforce, HubSpot, and Marketo to manage leads, track engagement, and support marketing alignment.
Culture & Benefits
This organization operates on core values: Best Life, One Team, and Growth Mind. These principles shape how teams collaborate and support one another. Benefits include an open PTO policy, quarterly days off for collective rest, and parental and pet leave options. A quarterly fitness reimbursement (Best Life Perk) supports personal wellness goals.
Additional offerings include medical, dental, and vision coverage, access to an Employee Assistance Program, and premium subscriptions to the Calm app for mental well-being. The company is committed to inclusion and equal opportunity, fostering a workplace where all employees, clients, and partners feel respected and empowered.
