Patrique Mercier Recruitment is hiring an Italian Speaking Partner Support Consultant -Remote in Greece

Patrique Mercier Recruitment FR is a distinguished talent acquisition firm specializing in connecting proficient experts with premier employment prospects in Greece. We are actively recruiting an Italian-Speaking Partner Support Specialist to enhance our innovative team. This position presents an outstanding opportunity for professionals with exceptional service skills and Italian language proficiency, committed to delivering superior partner support. Responsibilities - Deliver outstanding assistance to Italian-speaking partners through multiple communication platforms, including telephone, electronic mail, and instant messaging. - Provide comprehensive support addressing partner inquiries and resolving technical challenges. - Inform partners regarding product capabilities, recent developments, and optimal operational strategies to elevate their engagement. - Meticulously document partner interactions, inquiries, and resolution outcomes within the customer relationship management system. - Collaborate closely with internal departments to escalate intricate partner challenges and develop strategic solutions. - Conduct consistent partner follow-ups to guarantee comprehensive concern resolution and maximize satisfaction. - Continuously update knowledge regarding product offerings, industry developments, and partner feedback to enhance support services. Requirements - Exceptional Italian language mastery and advanced English communication skills, both written and verbal. - Prior background in partner support, client services, or analogous professional domains is preferred. - Comprehensive understanding of technological systems and exceptional troubleshooting capabilities. - Superior communication and analytical problem-resolution skills. - Pronounced commitment to customer satisfaction and relationship cultivation. - Familiarity with customer relationship management systems and support technologies is advantageous. - Capacity to excel within collaborative and dynamic professional environments. Benefits - Attractive Competitive Monthly Compensation - Monthly Performance-Based Financial Incentive - Comprehensive Fully Sponsored Training - Complete Relocation Package (Flight, Airport Transfer, Accommodation) - Fundamental Health Coverage - Additional Private Medical Insurance - Two Supplementary Annual Salary Payments - Numerous Additional Advantages