Patrique Mercier Recruitment is looking for an Italian Speaking Game Chat Moderator to join a team supporting online gaming communities. In this role, you will be responsible for fostering a safe and positive environment for players.
What You'll Do
- Monitor in-game chat and interactions to ensure compliance with community guidelines and safety standards.
- Engage with players to promote a respectful and inclusive atmosphere.
- Identify, address, and escalate inappropriate behavior and content promptly.
- Respond to player inquiries and provide support related to chat moderation policies.
- Document moderation actions taken and maintain accurate records for reporting.
- Work collaboratively with cross-functional teams to enhance user experience and community engagement.
- Participate in ongoing training to stay updated on moderation tools and best practices.
What We're Looking For
- Fluency in Italian and English, with excellent written and verbal communication skills.
- Strong understanding of gaming culture and community dynamics.
- Excellent problem-solving skills and the ability to handle challenging situations with composure.
- Detail-oriented with a strong sense of responsibility in moderating content.
- Ability to work flexible hours, including evenings and weekends.
- Passion for gaming and creating a positive user experience in online communities.
Nice to Have
- Experience in online moderation, community management, or related roles is preferred.
Benefits & Compensation
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package (Flight, Airport Transfer And Hotel)
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
Work Mode
This is a remote position based in Greece.
