Patrique Mercier Recruitment FR is searching for a passionate Italian-speaking Game Chat Moderator to be part of an innovative team focused on cultivating a secure and welcoming environment for digital gaming communities. The Game Chat Moderator will be instrumental in overseeing chat interactions, encouraging positive communication, and upholding community standards.
Responsibilities
- Supervise in-game chat and interactions to guarantee adherence to community guidelines and safety protocols.
- Interact with players to cultivate a respectful and welcoming atmosphere.
- Detect, manage, and escalate inappropriate behavior and content expeditiously.
- Address player inquiries and offer support concerning chat moderation policies.
- Record moderation actions and maintain precise documentation for reporting purposes.
- Collaborate with interdepartmental teams to improve user experience and community involvement.
- Engage in continuous training to remain current on moderation technologies and industry best practices.
Requirements
- Native-level proficiency in Italian and English, demonstrating exceptional written and verbal communication capabilities.
- Prior experience in online moderation, community management, or related fields is advantageous.
- Comprehensive understanding of gaming culture and community dynamics.
- Superior problem-solving capabilities and capacity to manage challenging scenarios with professionalism.
- Meticulous attention to detail with a robust commitment to content moderation.
- Flexibility to work variable hours, including evening and weekend shifts.
- Genuine enthusiasm for gaming and commitment to creating positive online community experiences.
Benefits
- Competitive Monthly Compensation
- Monthly Performance-Based Bonus
- Comprehensive Paid Training
- Complete Relocation Package (Flight, Airport Transfer, and Accommodation)
- Standard Health Insurance
- Additional Private Health Coverage
- Two Extra Annual Salary Installments
- Additional Comprehensive Benefits
This position is no longer available
Italy Remote (Global)