Patrique Mercier Recruitment is hiring an Italian Speaking Customer Care Agent -Remote in Greece

Patrique Mercier Recruitment FR is excited to present an outstanding opportunity for an Italian-Speaking Client Support Specialist. This position is ideal for professionals passionate about delivering exceptional service and dedicated to supporting Italian-speaking customers. Responsibilities • Provide superior customer support to Italian-speaking clients through multiple communication channels including phone, email, and chat. • Address client inquiries, concerns, and requests while maintaining high service standards. • Expertly manage and resolve customer challenges to maximize satisfaction levels. • Systematically record customer interactions and maintain precise documentation within the CRM platform. • Continuously update product and service knowledge to offer informed guidance and recommendations. • Work collaboratively with cross-functional teams to create seamless customer experiences. • Engage in professional development training to enhance service capabilities and product expertise. Requirements • Native or near-native proficiency in Italian and English, demonstrating exceptional verbal and written communication. • Prior customer service background preferred. • Outstanding interpersonal and communication capabilities. • Demonstrated problem-solving skills with unwavering commitment to customer satisfaction. • Advanced proficiency in customer relationship management software and Microsoft Office suite. • Meticulous attention to detail with superior organizational capabilities. • Authentic passion for customer support and service excellence. Benefits • Competitive Monthly Compensation • Performance-Based Monthly Bonus • Comprehensive Paid Training Program • Complete Relocation Support (Flight, Airport Transfer, and Accommodation) • Comprehensive Health Insurance Coverage • Additional Private Medical Insurance • Two Extra Annual Salary Payments • Additional Attractive Perks Apply for this job