Patrique Mercier Recruitment is hiring an Italian Speaking Corporate Customer Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to showcase an outstanding opportunity for an Italian Speaking Corporate Customer Advisor. This position is ideal for professionals who are committed to delivering outstanding customer support and are enthusiastic about working in a corporate environment that prioritizes professionalism and excellence. Responsibilities - Deliver superior assistance to Italian-speaking corporate clients across multiple communication platforms including telephone, electronic mail, and interactive messaging. - Support customers with inquiries concerning corporate accounts, product selections, and service-related challenges. - Cultivate robust client relationships by ensuring their requirements are addressed swiftly and efficiently. - Inform corporate customers about organizational products and services to elevate their comprehensive experience. - Record all customer interactions and handle inquiries utilizing the CRM system for monitoring and reporting objectives. - Engage with sales and technical support departments to address challenges and enhance service performance. - Collect and evaluate customer feedback for continuous operational enhancement. Requirements - Native-level proficiency in Italian and English, encompassing written and verbal communication. - Demonstrated background in customer service, particularly within corporate or business-to-business environments. - Comprehensive understanding of corporate customer expectations and a professional approach. - Outstanding communication and interpersonal capabilities, demonstrating a customer-centric perspective. - Advanced competency in customer service technologies and Microsoft Office applications. - Robust analytical and strategic problem-solving skills in dynamic professional environments. - Flexibility to accommodate varied work schedules, including evening and weekend shifts as necessary. Benefits - Attractive Monthly Compensation - Monthly Performance-Based Incentive - Comprehensive Paid Training - Complete Relocation Package (Airfare, Airport Transportation, and Accommodation) - Standard Health Coverage - Additional Private Medical Insurance - Two Extra Annual Salary Installments - Additional Comprehensive Advantages