VetPartners Germany GmbH is looking for an IT Techniker / Servicetechniker in Außendienst (m/w/d) to ensure the operational reliability of cash register and IT systems in the retail sector. You will join a dynamic team where flat hierarchies and creative freedom are the norm.
What You'll Do
- Ensure the flawless overall technical condition of the systems under your care.
- Perform inspection, maintenance, and repair work on-site.
- Prioritize, classify, and document faults in the ticket system.
- Conduct fault analysis and provide initial solutions through on-site or remote support.
- Forward unresolved faults to downstream teams.
- Assemble and disassemble hardware components.
- Document daily work performance via mobile devices.
- Collaborate with other technical trades.
- Provide customers with expert technical advice and support.
What We're Looking For
- Relevant professional experience or qualification.
- A strong sense of responsibility and a customer-oriented, independent working style.
- Professional and customer-oriented demeanor.
- Outstanding communication skills.
- Self-reflective attitude and enjoyment of teamwork.
- Persistent and resilient character.
- Strong technical understanding and manual dexterity.
- German language skills at least at C1 GER level.
- A valid driver's license (Class B).
- Willingness for nationwide installation assignments and weekend work.
Nice to Have
- English language skills are desirable.
Team & Environment
You will join a team of 11-50 employees characterized by flat hierarchies and creative freedom. We focus on your potential and abilities, promoting diversity and equality.
Benefits & Compensation
- Unlimited employment contract.
- Flexible working hours.
- Company car, phone, iPad, and laptop provided.
- Open and cooperative corporate culture with an innovative team.
- Targeted development of your personal competencies.
- Varied tasks in a modern working environment.
- Work clothing, expenses, tools, and more.
Work Mode
This is a field service role operating locally in the Berlin area and Germany-wide. It involves regular on-site customer visits and a mix of on-site and remote support.
We promote diversity and equality and look forward to every application equally. We also offer opportunities to career starters and career changers.
