Transcend is looking for an IT System Administrator to be responsible for the reliability, security, and usability of the internal systems that power our day-to-day work. As the primary steward of our corporate IT environment, you will manage SaaS applications, identity and access, endpoints, and core collaboration tools, partnering closely with Security and Engineering to maintain a secure, compliant, and streamlined employee experience.

What You'll Do

Administer and support core IT systems like our Identity Provider, SSO systems, Google Workspace, and device MDM
Manage user lifecycle across systems in collaboration with HR and Security teams
Serve as the primary escalation point for IT requests and incidents
Partner with Security and GRC functions to maintain technical controls for audits like SOC II, ISO 27001, and HIPAA
Create and maintain documentation and runbooks for how to perform common IT tasks
Identify recurring issues and friction points, implementing process or tooling improvements over time to continuously improve our IT systems

What We're Looking For

Bachelor's Degree or equivalent experience
2+ years of hands-on experience in IT systems administration, service desk escalation, or a similar corporate IT role in a cloud-first environment
Excellent communication and problem-solving skills

Nice to Have

Prior experience at a startup with fewer than 500 employees or other fast-paced environment
Experience evaluating, implementing, and managing SaaS tools at scale, including license management, vendor coordination, and integration with SSO
Demonstrated ability to collaborate closely with Security, Engineering, People, and Finance teams to align IT initiatives with broader company goals

Technical Stack

Identity Provider
SSO systems
Google Workspace
MDM

Team & Environment

You will report to the Director of Information Systems.

Benefits & Compensation

Flexible PTO
Parental leave
401(k) match
Employee equity
Competitive compensation packages
Compensation Range: $90,000 - $110,000 USD

Work Mode

This is a fully remote position open to candidates located within the United States.

We celebrate a diverse and inclusive workforce and consider all forms of diversity, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Our commitment ensures equitable employment opportunities, non-discrimination in all practices, and a workplace where every employee feels valued and respected. We also consider all qualified applicants with arrest and conviction records, as legally required.