T3 Services Group is seeking an IT Support Specialist to provide technical support and troubleshooting for employees across the organization. You will support day-to-day IT operations, resolving hardware, software, and system-related issues.
What You'll Do
- Provide technical support for hardware, software, and network-related issues
- Troubleshoot computers, mobile devices, printers, and other equipment
- Install and configure workstations, laptops, and user accounts
- Support company systems including email, collaboration tools, and business applications
- Manage and respond to support tickets while documenting resolutions
- Assist with employee onboarding and offboarding access
- Maintain IT equipment inventory and coordinate repairs or replacements
- Support system updates, upgrades, and IT projects
What We're Looking For
- Experience in IT support, helpdesk, or system administration
- Strong troubleshooting and problem-solving skills
- Experience with Microsoft products and cloud-based systems
- Excellent communication and organizational skills
- Ability to manage multiple priorities with attention to detail
Nice to Have
- Experience with ServiceTitan or similar field-service platforms
- Familiarity with ticketing systems and IT documentation
Technical Stack
- Microsoft products
- Cloud-based systems
- ServiceTitan or similar field-service platforms
Benefits & Compensation
- Medical, Dental & Vision Insurance
- 401(k) with 4% company match
- PTO, Paid Holidays, and Paid Wellness Time
- Pet Insurance
- Employee Discounts
- Opportunities for professional growth and development
