Responsibilities
- Act as the technical lead/PM for our migration to Microsoft D365/Salesforce. You will oversee the administration and strategic usage of Microsoft Dynamics 365 (D365) and Salesforce Cloud, ensuring data integrity and user adoption.
- Create, document, and enforce comprehensive IT policies (Acceptable Use, BYOD, Incident Response) and Cybersecurity Policies (NIST alignment) to protect company assets and ensure compliance.
- Responsible for forecasting, creating annual capital (CAPEX) and operational (OPEX) budgets, and tracking ROI on technology investments.
- Manage all third-party relationships, including ISPs, hardware suppliers, and software vendors.
- Mentor the support team, handle escalations, and foster a culture of technical curiosity.
- Design and manage a high-availability network utilizing Cisco Data Center and Enterprise routing platforms.
- Manage a multi-hypervisor environment; you will maintain legacy Proxmox clusters while architecting and building Windows Hyper-V Failover Cluster and/or VMware vSphere environments.
- Oversee the physical health, firmware updates, and warranty management of our Dell and HPE servers.
- Architect high-availability file services using DFS and manage Hybrid Identity (AD + Entra ID).
- Manage Enterprise SANs (IBM) and ZFS storage arrays to ensure RPO/RTO goals are met.
Requirements
- 10+ years overall IT experience in a workplace setting
- At least 5 years' experience leading others in a technical environment
- Ability to wear many hats and pivot quickly
Nice to Have
- Cisco CCNP (Enterprise or Data Center)
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- VMware Certified Professional (VCP)
Benefits
- BCBS health care
- dental
- vision
- PTO
- sick leave plans
- 401K program
Work Arrangement
On-site
Team
Team size: 230+
Additional Information
- Come join in our success!
- Support for training, certifications, and professional growth
- Involvement in meaningful, large-scale technology initiatives
- Competitive salary and comprehensive benefits
