Responsibilities
- Serve as the final escalation point for team and client issues
- Create and implement IT strategic plans tailored to client needs
- Oversee physical infrastructure including inventory, cabling, and workspace organization
- Administer and maintain identity management systems such as Okta and Google Workspace
- Develop, maintain, and update IT policies, standards, and compliance documentation
- Assist in building automated workflows, particularly for employee onboarding and offboarding
- Coordinate logistics for IT equipment shipments including setup and return processes
- Lead and mentor a team of associate and full IT consultants, supporting their career growth
Benefits
- Full coverage of health, dental, and vision insurance for employees; 50% coverage for dependents
- Paid leave for new parents
- Eligibility for Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Access to comprehensive mental health support programs
- 401(k) plan with 4% company match
- Eligibility for annual performance-based bonuses
- Flexible Paid Time Off policy
- Financial support for certifications and ongoing learning
- Twice-yearly company-wide retreats
- Regular social gatherings for team building
- Programs and events focused on employee wellbeing
- Reimbursement for home internet and mobile phone expenses
- Monthly allowance for meals
- Commuter benefits for eligible transportation costs
- Onsite access to meals and snacks
- Pet-friendly office environment
Work Arrangement
Hybrid
Team
Manage and support a team of associate IT consultants and IT consultants, fostering professional development and operational excellence.
Why Join Network Right
- Gain hands-on experience with diverse IT systems, build professional networks, and deploy cutting-edge technologies
- Participate in high-level technology planning and project strategy
- Join a dedicated team delivering IT solutions to global organizations
- Help businesses of all sizes improve efficiency by solving practical IT challenges
- Work in a company culture that prioritizes both clients and employees through daily actions
- Be part of a collaborative team building an exceptional service offering
- Engage with technology and people in a dynamic, nerd-friendly environment
Interview Plan
- Initial screening call with a recruiter
- 45-minute Zoom interview with an IT Manager
- 45-minute discussion with a Service Manager
- Second 45-minute session with an IT Manager
- 30-minute conversation with a Senior Client Relations Manager
- Onsite final round with the CEO
Commitment to Diversity
- Fostering a diverse, equitable, and inclusive workplace enhances service to employees and clients
- We value varied perspectives from individuals with different backgrounds and life experiences
- We are committed to policies that ensure equal opportunity for success regardless of identity or background
Other
- Occasional travel to client locations within the New York City Metropolitan area may be required
- This role requires up to four days per week onsite
