About the Role
The IT Field Support Military Intern will assist with deploying, maintaining, and troubleshooting end-user computing devices and IT infrastructure. Interns will gain practical experience supporting enterprise technology operations.
Responsibilities
- Provide on-site technical support for desktops, laptops, and mobile devices
- Install, configure, and maintain hardware and peripheral equipment
- Diagnose and resolve software and operating system issues
- Assist with network connectivity troubleshooting
- Support user account management and access permissions
- Document technical problems and resolution steps
- Participate in workstation imaging and deployment processes
- Escalate complex technical issues to senior staff
- Maintain inventory of IT equipment and assets
- Follow established IT service protocols and procedures
- Assist with printer and peripheral setup and maintenance
- Respond to service desk tickets in a timely manner
- Support software installation and updates
- Contribute to system uptime and reliability efforts
- Adhere to data security and compliance standards
- Work under supervision of experienced IT technicians
- Engage in team meetings and operational briefings
- Follow change management processes for IT deployments
- Assist with data backup and recovery tasks
- Support video conferencing and collaboration tools setup
Compensation
Unspecified
Work Arrangement
On-site
Team
IT support team
Military Skills Translation
Applicants with military technical training or experience in communications, IT, or electronics are strongly encouraged to apply. Relevant service roles include 25B, 25C, 25S, or similar MOS codes.
Internship Duration
This is a limited-term internship designed for military personnel transitioning to civilian careers. Duration typically ranges from 10 to 12 weeks.
Not available
