Biocytogen is hiring an IT & Digital Systems Integration Specialist to lead the design, implementation, and continuous improvement of our digital ecosystem. You will be responsible for driving integration projects across key platforms, making critical technical decisions, and collaborating directly with business, science, and operational teams.
What You'll Do
- Lead the full lifecycle of new IT platforms and systems, including project management tools, data repositories, and workflow automation systems.
- Architect and oversee the integration of key platforms across business units, including LIMS, ERP, CRM, CMS, Client Portal, and financial systems.
- Design and manage secure, real-time data flows between internal systems and external collaborators or clients.
- Maintain, customize, and scale the company’s CRM, aligning it with business development and project tracking workflows.
- Integrate CRM with marketing automation and business intelligence tools.
- Enable strategic decision-making through reports, dashboards, and data cleaning/normalization pipelines.
- Identify opportunities to integrate AI/ML capabilities in data processing, client interaction, and R&D workflows.
- Partner with internal science teams to build AI-driven solutions for operational efficiency and predictive analytics.
- Lead Biocytogen’s cybersecurity strategy, including vulnerability management, access control, and compliance.
- Provide hands-on support or oversight for IT troubleshooting, hardware/software issues, and endpoint management.
What We're Looking For
- A Bachelor’s or Master’s degree in Information Systems, Computer Science, Bioinformatics, or a related technical field.
- Hands-on experience in IT systems integration, digital platform development, or technology leadership.
- Proficiency in Mandarin.
Nice to Have
- Experience within a biotech, CRO, or other regulated life sciences environment.
- A proven track record in rolling out enterprise systems such as CRMs, LIMS, scientific data platforms, or cloud-based infrastructure.
- Experience or exposure to AI/ML tools or frameworks.
Technical Stack
- CRM platforms (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Jira, Asana)
- BI/reporting systems (e.g., Power BI, Tableau)
- Cloud technologies (AWS, Azure, GCP)
- Cybersecurity principles
- AI/ML tools or frameworks
Benefits & Compensation
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Reimbursement Accounts
- Life and AD&D Insurance
- Short & Long Term Disability Insurance
- 401K with Company Match
- Paid Time Off
- Paid Sick Days & Holidays
BIOCYTOGEN is an Equal Opportunity Employer. Employment opportunities at BIOCYTOGEN BOSTON CORP are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color religion, sex, national origin, ancestry, age, sexual orientation, gender identity and expression, veteran status, military status, disability, mental illness, genetic information, or any other characteristic protected by law.
