Mercier Consultancy Group presents a fantastic opportunity for Irish Speaking Professionals to work in Sofia, Bulgaria. The position comes with a fully paid relocation package, making the transition seamless while embarking on a rewarding career journey. The role involves providing exceptional customer service and thriving in an international environment.
What You'll Do
- Assist customers in Irish by addressing inquiries and providing effective solutions.
- Resolve customer complaints professionally, ensuring a high level of customer satisfaction.
- Accurately document customer interactions in our CRM system to facilitate follow-ups.
- Collaborate with team members to support a positive and productive work atmosphere.
- Stay updated on company offerings to provide informed assistance to customers.
- Engage in regular training and development sessions to enhance your skills.
What We're Looking For
- Fluency in Irish
Technical Stack
CRM system
Benefits & Compensation
- Fully paid relocation package
- Regular training and development sessions
Work Mode
Onsite in Sofia, Bulgaria.
