Responsibilities
- Manage the setup, rollout, and ongoing improvement of Microsoft Intune on all company devices
- Maintain expertise in automated software updates and oversee patch deployment using current technologies
- Support and resolve issues with Microsoft Entra (Azure AD) to ensure reliable identity and access controls
- Create and enforce policies that ensure endpoint devices meet security and compliance requirements
- Collaborate with IT leadership to evolve endpoint management strategies as the organization grows
- Continuously monitor systems to identify, address, and resolve device performance, health, or security concerns
- Develop and keep current documentation, standard operating procedures, and automated processes to improve reliability and efficiency
- Act as the primary point of contact for resolving escalated device issues and providing user support
Other
The role requires routine computer use, clear verbal and written communication, operation of office equipment, and occasional physical movement. Candidates should be comfortable with prolonged screen time, basic manual dexterity, and sustained mental focus. Employers may provide reasonable accommodations to support individuals with disabilities in fulfilling these duties.
