CustomInk is looking for an Instructional Designer to create high-impact learning materials and sales collateral that help our revenue organization ramp faster and engage more deeply. In this role, you will transform ideas into actionable, effective learning experiences that fuel the success of our sales and customer success teams.
What You'll Do
- Partner closely with the Curriculum Lead to design and develop content across all sales and customer success training programs.
- Create visually compelling and informative collateral, including pitch decks, presentations, one-pagers, FAQs, battle cards, and internal-facing enablement resources.
- Design and script training videos and asynchronous learning experiences tailored to different roles and formats.
- Ensure all materials reflect current product knowledge, messaging, and best practices, adapting as needed based on input from subject matter experts.
- Align content deliverables with learning objectives, assessments, and broader enablement strategies.
- Maintain an organized, searchable repository of enablement assets for use across the revenue organization.
- Collaborate with enablement partners to continuously assess content effectiveness and recommend improvements.
What We're Looking For
- 3+ years of experience in instructional design, content development, or learning & development.
- Proficiency with design and authoring tools such as Google Slides, Adobe Creative Suite, Canva, or Articulate/Rise.
- Experience producing materials like presentations, pitch decks, job aids, battle cards, and microlearning videos.
- A strong understanding of adult learning principles and content structuring for retention and engagement.
- Excellent writing, editing, and visual storytelling skills.
- Strong collaboration and communication skills, with an ability to work cross-functionally with trainers, sales teams, and subject matter experts.
Nice to Have
- Experience with revenue or sales-specific training.
Technical Stack
- Google Slides
- Adobe Creative Suite
- Canva
- Articulate/Rise
Team & Environment
You will report directly to the Director, Sales Enablement. You will collaborate closely with trainers, sales teams, and subject matter experts.
Work Mode
This is a remote position.
CustomInk is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace.
