Responsibilities
- Manage and maintain the Microsoft Intune environment, including compliance policies, security baselines, and update strategies.
- Design and implement Windows Autopilot for automated device deployment and modern provisioning.
- Enforce consistent endpoint standards across all Windows-based devices, including laptops, desktops, and mobile units.
- Oversee the packaging, distribution, and deployment of applications, including Win32, MSIX, and Store apps.
- Manage the full lifecycle of endpoint devices from initial setup to decommissioning.
- Ensure devices comply with security requirements and align with identity and conditional access controls.
- Lead and guide a small team of senior staff supporting workplace technologies such as Teams voice, meeting rooms, patching, and mobile device management.
- Promote standardization, maintain documentation, and advance continuous improvement in workplace services.
- Deliver advanced technical support, resolve complex issues, and provide operational expertise.